Flemish Exam Board

ProctorExam helps the Flemish Exam Board provide online exams.

The Flemish Exam Board is using ProctorExam to give students who are not able to be physically present during an official exam the possibility to take it remotely.

The Challenge

The Flemish Exam Board (FEB), a part of the Flemish Ministry of Education, provides access to a secondary school equivalency examination for those who were not able to complete their secondary education. These candidates’ ages vary greatly, from 9 to 62, but the average candidate is 18-19 years old. Candidates can study at their own pace, and have up to seven years to pass all of their exams. Before 2015, students from all over the world – from Dubai to Barcelona – who wanted to receive their Flemish diploma had to fly to Belgium in order to take these exams. Both the students and the FEB were unhappy with the amount of effort and resources required to accomplish this. It wasn’t just students living abroad who struggled, some candidates were unable to take these exams due to physical disability or incarceration. These students were unable to take the exams at all.

Before 2015, students from all over the world – from Dubai to Barcelona – who wanted to receive their Flemish diploma had to fly to Belgium in order to take these exams

The Solution

In the summer of 2015, the diversity coordinator of the FEB, who is responsible for extending the access of exams, began to look for a more efficient examination process. The group of candidates ranged from inmates to individuals who were either living abroad or had a disability and, therefore, could not be physically present during examination. Online proctoring seemed to provide exactly what the FEB needed. The diversity coordinator first considered a number of online proctoring companies based in the US, but since  the FEB is a governmental entity, their privacy requirements were too stringent for any company that only adhered to American privacy laws. Finally, the diversity coordinator came across the EU based company, ProctorExam, whose clients are protected by EU privacy laws. The board decided to try a three-month pilot program, during which ProctorExam facilitated seventeen exams for four students living abroad.

“Finally, the diversity coordinator came across the EU based company, ProctorExam, whose clients are protected by EU privacy laws”

The Result

The reception was so positive that, with the help of ProctorExam, the diversity coordinator pushed for online proctoring to be made readily available to any candidate who was living abroad, and to candidates who had a physical or psychological disorder which prevented them to take their exams in Brussels.